Social Media Manager
SOCIAL MEDIA MANAGER
New York City, USA (Hybrid Working)
A benchmarked salary between $65,000 to $87,250 (DOE) based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.
Who we are
Born Social is a global social media agency that brings social-first thinking to the brands of tomorrow.
For the last 10 years, we’ve helped brands navigate and harness the chaos of social bringing method to the madness. From household names like Uber, Mars and Ford to the next generation of big brands like Seedlip and Primark.
We're powered by Croud, a leading performance marketing agency. As agencies we work closely to help brands see the value of bringing brand and performance together. As a result you’ll benefit from being part of the Croud Group, office and team.
We're an ambitious team of almost 150 people across the UK & US and not stopping there. We're growing fast, and looking to recruit one of the founding members of our US team.
As Social Media Manager you will be responsible for creating industry leading social-first strategy and delivering it to our clients. As well as working closely with our Executive Client Services Director to drive our growth through contribution to new business pitches and proposals.
This role would suit someone with an entrepreneurial mindset, a creative outlook and an experience delivering social strategy & influencer work for global clients.
️ What you'll be doing:Research & insight : Formulating clear hypotheses for strategy, testing them using both primary and third party research methods, and uncovering new findings that improve the work. Developing original insights which are grounded in cultural truths, which are actionable and relevant for the client, and that inspire great work.
Strategy: the ability to understand the underlying business problem and define the absolute best solution. Creating effective and award winning strategies that clients value.
Influencer : Owning the strategic ideation of influencer campaigns, identifying key opportunities to partner with creators and working closely with Social Media Managers to execute effectively.
New business & growth: contributing to the winning new business through pitches and proposals, leading on the strategic direction. Developing Born Social’s industry profile in the US through talks and presentations, blogs, webinars, etc.
Communication: selling an idea to clients and senior stakeholders, the skill of breaking down complex subjects and saying it simply. Frequent and clear communication on delivery status, utilizing appropriate project management tools to ensure delivery is on time and on brief.
Who we're looking for:Social & strategic understanding: You've got a deep understanding of social media and how it can be harnessed for a variety of businesses and have a good understanding of various strategy and insight framework
Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection
Real drive and ambition: you'll be constantly adapting to the ever-growing world of social, and have the mindset of growth as well as the ambition to get there
You'll have three or more years of experience working with social media (agency-side preferable)
️ Our values:
Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.
See Challenge as Opportunity... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.
Say It Simply... is how we communicate. Think of the basic rules of communication - honest, clear, confident.
Do What You Say... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.
Make Each Other Better... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.
Consciously Contribute...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.
Everyone's welcome:
We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Every Born Social US employee is eligible for the benefits listed here on the Croud careers site which include:20 days vacation a year + 12 public holidays
Full Paid Medical Insurance (including dental and vision)
Annual performance bonus
401k matching plan
Sales commission (if involved in a pitch)
Gym Membership contributions
Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
Free home office chair and screen
Quarterly team offsites / Regular socials
Free Citibike membership
Recruitment referrals bonus
Agile working policy
Standard working hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it will also be necessary on occasions to work outside of these hours).
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